To better assist our customers with maintaining optimal operation of OAK equipment, a selection of our troubleshooting and maintenance guides is now available online. Additional guides will be available in the future. 

The following guide lists the problem or condition first, then where to check to correct the problem. This is only a guide, and if a specific solution cannot be found, please contact Burr OAK Tool Inc., and we will try to help resolve the problem and return your machine to full production.

Service Resources

OAK Virtual Services

Virtual service in the form of video communication. OAK customers are now able to continue to work together with Burr OAK Tool field service technicians from a distance. 

Digital Whitepapers

OAK expertise is now available in the form of comprehensive digital whitepapers focused on the industry themes and technologies set forth in our seminars and webinars. 

Operator Videos

The OAK Operator Video series aims to provide equipment operators with thorough procedures for general machine startup and use, production changes, and other important processes. 

Burr OAK Tool Time

Fast, easy and free! Burr OAK Tool Time offers OAK customers the opportunity to watch videos created by professionals for various areas of expertise.