Assistance Anywhere In The World

OAK Virtual Services

Burr OAK Tool Inc. is devoted to assisting customer all around the world in their service needs.

We are proud to announce our new OAK Virtual Services. Burr OAK Tool Inc. will now provide OAK Virtual Services in the form of video communication. OAK customers will be able to continue to work together with Burr OAK Tool Inc. field technicians from a distance through live video sessions or recorded video troubleshooting and instructions.


Virtual services offered at a reduced rate of $90/hr.

Services include: machine installations, troubleshooting, operator training and pre-recorded service videos.

For a limited time, all customers who take advantage of OAK's Virtual Services will receive a 2% discount on their replacement parts purchase orders. All replacement parts ordered as a result of your virtual service appointments will receive a 2% discount. Discount does not apply to expedite or shipping fees.

Contact your OAK service team for more details and schedule a virtual service visit.

OAK Service

+1 (269) 659-6608

service@burroak.com

Hours: 7AM to 5PM (EST) Monday - Friday


Service Resources

Burr OAK Tool Time

Tell Fast, easy and free! Burr OAK Tool Time offers OAK customers the opportunity to watch videos created by professionals for various areas of expertise.

 OAK Troubleshooting Guides 

OAK Troubleshooting Guides off an abundance of recommended solutions to common machine problems that may arise.

Digital Whitepapers 

OAK expertise available in the form of comprehensive digital white papers focused on the industry themes and technologies set forth in our seminars and webinars.


  OAK Operator Videos  

OAK Operator Video Series aims to provide equipment operators with thorough procedures for general machine startup and use, production changes and other important processes.